Teams at Maiden Home

Produce digital and print assets across email, social, paid media, landing pages, catalogs, and OOH. Support campaign concepting and execution, maintain brand consistency, prepare production-ready files, manage asset organization and timelines, participate in creative reviews, and contribute cultural insight to inspire creative work.

Lead and scale Maiden Home's Client Services and clienteling program: define SLAs, QA, VIP/trade tiers, and training; manage the client services team across channels; own order lifecycle support and complex-case playbooks; drive process improvements and service recovery; and partner cross-functionally to translate client feedback into product, operations, and policy improvements that increase loyalty and repeat business.

Provide luxury in-store service by assessing walk‑in clients, qualifying and educating them on interior design services, and managing the client journey from first contact to delivery. Grow and maintain a client base, achieve sales/fiscal goals, represent the brand professionally, support gallery visual and quality standards, and collaborate with Maiden Home Interior Design to meet client design needs.