Teams at Majesco

Technical Account Manager serving premium support customers in the insurance industry. Builds customer relationships, provides technical guidance, manages incidents and escalations, coordinates issue resolution, develops support and upgrade plans, and drives product adoption and operational improvements. The role requires collaboration across technical and business stakeholders, software implementation experience, project management, insurance technology expertise, and bilingual English-Spanish communication. Candidates must reside in Puerto Rico and work remotely.

Own enterprise sales across the Life, Annuities & Health insurance market. Build territory strategy, generate new-logo pipeline, expand strategic accounts, develop executive relationships, lead consultative value-based sales, navigate complex buying groups, orchestrate internal resources, and close large software opportunities. The role requires direct L&AH insurance expertise, enterprise SaaS or complex software sales experience, disciplined forecasting, competitive strategy, and success exceeding quota.

Own ARR, revenue, bookings, and workforce forecasts; support sales compensation calculations, budgeting, KPI reporting, and Board reporting. Analyze actuals against budget, explain variances, and translate financial data into actionable insights for finance and non-finance leaders. Partner closely with Finance and Sales on commercial performance and high-priority business initiatives.