Teams at Make-A-Wish America

Supports leadership and planned giving operations, including planned gift marketing, estate management, donor stewardship, CRM tracking and reporting, revenue forecasting, budget management, gift distributions, and chapter communications. Coordinates with finance, donor care, stewardship, prospect research, leadership gift officers, vendors, and external stakeholders. Administers board financial tracking, pledge reminders, campaign support, and gift program improvements while maintaining accurate, confidential records.

Designs, implements, configures, and supports enterprise cybersecurity solutions across IAM, endpoint, network, email, application, cloud, and security awareness domains. Conducts vulnerability assessments, threat hunting, incident investigation, security tool tuning, policy development, and security architecture reviews. Serves as a security subject matter expert on technology projects, collaborates with an MSSP, provides incident escalation support, and maintains availability for critical security operations.

Monitors and triages security alerts, investigates and documents incidents, supports identity and access management, vulnerability remediation, security awareness, phishing simulations, incident response, and security control checks. Collaborates with IT teams and an MSSP to resolve security issues, tune security tools, maintain documentation, and escalate threats. Requires availability for identity and access management, incident response, and escalation outside standard business hours.