Teams at Mapbox

Own commercial strategy and long-term growth for Mapbox’s largest global strategic accounts. Lead retention, renewals, expansion, complex negotiations, account planning, executive relationships, forecasting, and risk mitigation. Partner cross-functionally with technical, product, finance, legal, and customer success teams to deliver customer value. Identify adoption and growth opportunities across Mapbox products, influence internal product strategy with customer insights, and position Mapbox against competitive and internally built alternatives.

Prospect and qualify inbound and outbound leads, conduct multi-channel outreach, schedule qualified meetings, and generate sales pipeline for the account executive team. Maintain accurate Salesforce records, collaborate on lead handoffs, optimize prospecting workflows using AI and automation, meet activity and pipeline KPIs, and continuously develop product and sales expertise.

Own the technical design and delivery of multi-component AI systems, including LLM-backed features, agent tool orchestration, evaluation frameworks, data pipelines, and model harnesses. Build reliable APIs, SDKs, and feedback loops; optimize latency and cost; assess external models and datasets; and support production systems through on-call rotation. Mentor engineers and collaborate across search, location intelligence, and platform teams.