Teams at MariaDB Corporation

Manage a portfolio to drive long-term customer success and retention for MariaDB deployments. Lead onboarding, adoption, business reviews, escalations, and cross-functional coordination with Sales Engineers and Professional Services. Measure customer health, identify expansion opportunities, deliver ROI analyses, and act as trusted advisor to achieve net retention goals.

The Enterprise Customer Success Manager will manage customer relationships, drive product adoption, and collaborate with teams to ensure customer satisfaction and retention, focusing on value realization with MariaDB solutions.

Own full sales cycles to grow new and existing enterprise accounts for MariaDB. Manage pipeline, close deals, deliver business reviews, align territory strategy, and engage prospects, partners and customers. Travel up to 20%.