Medallion

HQ
San Francisco
200 Total Employees
Year Founded: 2020

Medallion Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers disability insurance

Offers company equity

Offers dental insurance

Offers health insurance

Offers Health Savings Account (HSA)

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers generous parental leave

Career Growth + Development

Provides customized development tracks

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides paid holidays

Provides bereavement leave

Company Culture

Offers a remote work program

Recently posted jobs

2 Days AgoSaved
Remote
USA
Healthtech
Provides email-based customer support for payer enrollment, credentialing, and healthcare SaaS platform questions. Manages approximately 50 tickets daily, investigates and resolves issues, communicates clearly through Intercom, and collaborates with Customer Success, Product, Engineering, and Operations. Builds platform expertise, escalates complex issues, identifies support trends, and recommends improvements to products, documentation, and workflows.
Healthtech
Lead the launch and ongoing delivery of enterprise payer enrollment accounts. Build teams, workflows, reporting, metrics, and client operating rhythms; manage SLA performance, quality, escalations, offshore and vendor teams, client relationships, and account economics. Partner with Product and Engineering to automate processes, improve productivity, reduce costs, and scale successful operating models across additional enterprise clients.
2 Months AgoSaved
Remote
USA
Healthtech
Build and ship production-grade features across frontend and backend, scope and lead projects, mentor engineers, and contribute to product and technical roadmap using the company tech stack.