Melio
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Responsible for qualifying, educating, and enrolling vendors onto the Melio Supplier Network. Drive revenue through upselling suppliers on premium features. Provide top-notch onboarding experience and gather product feedback to influence product evolution.
The Director of Payment Operations will manage and direct domestic and international payment operations, lead production teams, collaborate with internal stakeholders, execute strategies for operational efficiency, and maintain industry best practices for payment processing.
Customer Success Manager responsible for strategic actions associated with customer engagement and retention efforts, working cross-functionally with internal teams, communicating effectively with clients, and optimizing customer use of the platform.
Lead the development of co-marketing strategy, collaborate with internal teams and external partners, design and execute co-branded marketing campaigns, analyze campaign performance, maintain relationships with key partners, and contribute to company success.
Develop and execute marketing strategy, lead creative campaigns, analyze market trends, collaborate with cross-functional teams, manage marketing budget, and drive business growth.
Coordinate state Money Transmission License applications, manage regulatory affairs, provide legal guidance on regulatory matters, and lead regulatory change management efforts for Melio.
Senior Account Executive responsible for full-cycle sales management, consultative selling, target achievement, and cross-functional collaboration in a hybrid work environment in New York City with a focus on Accountants & Bookkeepers at Melio USA.
Responsible for Finance-operation matters related to US entities, monthly closing tasks, analyzing discrepancies, and ensuring tax compliance. Collaborate across functions to support accounting activities and handle employee inquiries. Part of a global accounting team in a fintech company using Melio product for vendor payments.
Customer Experience Associate at Melio, responsible for providing outstanding support experiences to customers through phone, email, and live chat. Must be passionate about helping customers, particularly small businesses, and excel in clear communication and problem-solving. Will work in a fast-paced startup environment and collaborate with internal teams to resolve customer inquiries efficiently.
The Workforce Management Scheduling Analyst will support Client Services and Customer Experience teams with ad-hoc reporting, forecasting, and volume trends. Responsibilities include preparing workforce analysis reports, adjusting intraday forecasts, and administering volume contingency action plans.
The Director of Policy and Governance will lead the creation of a formal governance structure for Melio's future MTL framework, review policies and procedures, and collaborate with cross-functional teams to develop solutions for compliance and business issues.
The FP&A Analyst at Melio USA is responsible for building and maintaining budgets, analyzing financial performance, providing insights to senior management, and supporting new business initiatives. The role requires 2+ years of experience in FP&A, proficiency in Excel and Google Sheets, and strong interpersonal skills.