Teams at Merative

Provides advanced technical support for Curam enterprise applications, owning customer issues from investigation through resolution. Responsibilities include analyzing logs and application behavior, troubleshooting complex problems, coordinating with development and product teams, communicating with customers, documenting solutions, and improving support processes. The role requires customer-facing technical expertise, software lifecycle knowledge, and participation in on-call rotations.

Own strategic consulting and reseller partner relationships, develop joint go-to-market strategies, enable partner sales teams, monitor pipelines, drive co-selling, and expand partnerships. The role requires influencing internal and external stakeholders, leading business reviews, positioning healthcare data solutions, and supporting partner-led enterprise sales. Travel is expected up to 50%, with remote-first work available.

Manage, update, and analyze healthcare databases to produce accurate, analytically ready data. Responsibilities include processing healthcare data feeds, performing ETL, validating data quality, collaborating with suppliers, documenting processes, preparing client reports, and designing, creating, modifying, and testing ETL jobs. The role requires strong database, data integration, modeling, warehousing, analytical, communication, and problem-solving skills.