Jobs at Metropolis Technologies

Manage revenue and pricing for AeroParker, optimize online reservation pricing and promotions, build yield strategies from quantitative analysis, maintain reservation systems and dashboards, support forecasting, budgeting, and stakeholder performance meetings, and assist in bidding and proposals for new airport clients.

As a Product Designer, you will own the design process for key features, conducting user research, collaborating with teams, and maintaining the design system to create seamless experiences between digital and physical environments.

Lead the technical evolution of the Incentive Offers platform by architecting scalable services and mentoring engineers while solving complex technical challenges.

Lead the design and implementation of the backend services for the incentive and rewards platform, build real-time event streaming architectures, and mentor team members while managing the software development lifecycle.

Build and review deal proformas and underwriting models, quantify client impact, stress-test asset performance, automate revenue workflows, and partner with sales and operations to inform pricing, margin, and GTM strategy.

Design, implement, and maintain scalable, secure cloud infrastructure across products. Lead infrastructure modernization (CI/CD, IaC, Kubernetes), disaster recovery, incident response, and PCI/SOC2 compliance. Troubleshoot Linux/Windows environments, manage observability and service-mesh components, integrate legacy systems, and mentor junior engineers.

Lead design, build, and operation of security infrastructure for cloud and corporate networks. Manage AWS and OCI environments, network security (firewalls, segmentation, WAF, VPN), zero-trust, identity and access, IaC automation, vulnerability management, detection engineering, and incident response while partnering across IT and engineering teams.

Support People Operations by managing HR and payroll inboxes, maintaining employee records in HRIS (AS400, Dayforce), facilitating onboarding from iCIMS, processing payroll documents for ADP, producing HR/payroll reports, coordinating new-hire orientation and IT setup, cross-training across People Operations, and assisting on special projects.

Lead and shape technical direction for Network Expansion, driving cross-team initiatives and delivery of distributed, customer-facing systems. Own outcomes and metrics, mentor engineers, collaborate with product/design/operations, and improve platform reliability, testing, and deployment practices while hiring and coaching engineering talent.

Lead go-to-market strategy and joint co-marketing campaigns for high-value national account partners. Drive site-level digital media, localization, performance reporting, and partner relationships to boost adoption, revenue, and location-level ROAS. Coordinate across Creative, Lifecycle, Events, and Performance teams to execute launches and optimize against KPIs.

Support design and development of learner-centered courses and training assets. Assist with scripting, storyboarding, basic video editing, eLearning authoring, LMS content audits, deployment, evaluation of learning effectiveness, and use of AI tools to scale L&D initiatives.

Lead and scale a centralized, multi-channel performance marketing function using AI-native workflows. Build autonomous experimentation, closed-loop attribution using computer vision, and measurement systems to link Member exposure to real-world transactions. Own budget, collaborate cross-functionally, manage teams and vendors, and drive growth across parking, retail, and hospitality with data-driven, high-impact campaigns.

Lead go-to-market strategy and execution to drive commercial growth: develop positioning and messaging, create sales and marketing materials, run events and field programs, support RevOps and sales handoffs, manage vendors, and partner cross-functionally to translate product value into customer-facing narratives and activations.

Lead corporate accounting operations, strengthen SOX controls, modernize close/consolidation with AI and automation, manage audits, deliver technical accounting (ASC 606/842/805), and build a scalable accounting team partnering with FP&A, Tax, Treasury, Legal, and Product/Operations.

Own end-to-end RFP and sales lifecycle for healthcare and institutional accounts: develop pipeline, qualify opportunities, run discovery and demos, negotiate and close deals, collaborate cross-functionally on financial models and compliance, and maintain pipeline and forecasting in Salesforce.

Lead company-wide benefits strategy and administration for 20,000+ employees. Oversee self-insured plan funding, leave/PTO programs, compliance (ERISA, HIPAA, COBRA, FMLA, ADA, ACA), 401(k) governance, vendor/TPA relationships, budgeting, and open enrollment. Build and coach a team of four, integrate HRIS/payroll/benefit systems, and leverage AI/automation to scale processes and reduce risk and cost.

As a Senior AI Engineer, you will design and build AI-driven tools and pipelines to automate business processes, ensuring production reliability and integrating AI technologies into operations.

Lead the Applied AI organization, architecting AI-first solutions, managing AI Engineers, redesigning processes, and driving transformation across finance and operations.

Serve as primary relationship manager for airline clients and vendor couriers, overseeing day-to-day operations, SLAs, and escalations. Produce QBRs and performance reports, leverage data and AI to improve logistics and ETA accuracy, partner with Product and Engineering on feature requests, and optimize vendor courier networks to drive operational efficiency and customer satisfaction.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.