Jobs at Metropolis Technologies

Owns the full B2B sales cycle across a New Jersey territory, from prospecting and relationship development through negotiation and closing. The role develops net-new opportunities, leads client presentations, creates customized proposals, manages complex deals, and maintains pipeline performance in CRM. It also involves collaborating on underwriting, financial modeling, marketing, operations, and legal initiatives while traveling regionally to support prospects and clients.

Manages Central People Operations by overseeing HRIS data accuracy, transactional escalations, workflow automation, operational reporting, SLA performance, and process improvements. Leads and develops People Solutions Coordinators, partners with Payroll, HR, Legal, Risk, and Field Leadership, and manages medium-to-large operational projects. The role requires four days per week in the office.

Lead the Applied AI organization, architecting AI-first solutions, managing AI Engineers, redesigning processes, and driving transformation across finance and operations.

Own product vision, roadmap, discovery, delivery, and launches for network expansion products. Translate complex business, technical, and operational needs into prioritized requirements; partner with growth and engineering teams; manage execution cadences; and use data, experimentation, and feedback to improve reliability, scalability, adoption, and business growth across software, hardware, and physical operations.

Own the architecture and technical direction of Metropolis Recognition Platform, spanning edge ingestion, identity resolution, real-time decisioning, notifications, and operator tools. Design scalable streaming pipelines, rules systems, privacy and consent models, observability, testing, and progressive delivery. Lead RFCs, cross-functional alignment, architectural reviews, mentorship, and production quality across application, computer vision, data, security, platform, and partner teams.

Leads a customer experience software engineering team, executing product vision, improving reliability and experimentation processes, coaching engineers, hiring talent, fostering engineering culture, and delivering large-scale workflow, dashboard, and data visualization applications. Partners with Product Management, Data Science, and User Research to build customer-facing mobility products for B2C and B2B users.

Manages compensation programs for Operations and Growth, including hourly pay structures, location-based wage grids, minimum wage compliance, sales incentive plans, quota and payout audits, pay equity analyses, and executive reporting. Partners with HR, Talent Acquisition, RevOps, Finance, and operations leaders; maintains compensation data in Workday and related systems; administers plan rollouts and policy governance; and provides backup equity administration support.

Lead go-to-market strategy and joint co-marketing campaigns for high-value national account partners. Drive site-level digital media, localization, performance reporting, and partner relationships to boost adoption, revenue, and location-level ROAS. Coordinate across Creative, Lifecycle, Events, and Performance teams to execute launches and optimize against KPIs.

Leads regional parking operations across multiple facilities, driving growth, profitability, operational efficiency, safety, compliance, and customer satisfaction. Oversees budgets, forecasting, KPIs, technology adoption, and financial performance while managing regional and operations managers. Develops expansion strategies, builds stakeholder relationships, supports sales and marketing, and ensures compliance with ADA and applicable regulations. The role requires frequent regional travel and executive-level leadership in multi-site operations.

Support design and development of learner-centered courses and training assets. Assist with scripting, storyboarding, basic video editing, eLearning authoring, LMS content audits, deployment, evaluation of learning effectiveness, and use of AI tools to scale L&D initiatives.

Own end-to-end RFP and sales lifecycle for healthcare and institutional accounts: develop pipeline, qualify opportunities, run discovery and demos, negotiate and close deals, collaborate cross-functionally on financial models and compliance, and maintain pipeline and forecasting in Salesforce.

As a Senior AI Engineer, you will design and build AI-driven tools and pipelines to automate business processes, ensuring production reliability and integrating AI technologies into operations.

As a Product Designer, you will own the design process for key features, conducting user research, collaborating with teams, and maintaining the design system to create seamless experiences between digital and physical environments.

Build and review deal proformas and underwriting models, quantify client impact, stress-test asset performance, automate revenue workflows, and partner with sales and operations to inform pricing, margin, and GTM strategy.

Design, implement, and maintain scalable, secure cloud infrastructure across products. Lead infrastructure modernization (CI/CD, IaC, Kubernetes), disaster recovery, incident response, and PCI/SOC2 compliance. Troubleshoot Linux/Windows environments, manage observability and service-mesh components, integrate legacy systems, and mentor junior engineers.

Lead design, build, and operation of security infrastructure for cloud and corporate networks. Manage AWS and OCI environments, network security (firewalls, segmentation, WAF, VPN), zero-trust, identity and access, IaC automation, vulnerability management, detection engineering, and incident response while partnering across IT and engineering teams.

Serve as primary relationship manager for airline clients and vendor couriers, overseeing day-to-day operations, SLAs, and escalations. Produce QBRs and performance reports, leverage data and AI to improve logistics and ETA accuracy, partner with Product and Engineering on feature requests, and optimize vendor courier networks to drive operational efficiency and customer satisfaction.

Serve as primary relationship manager for airline clients and vendor couriers in baggage logistics. Oversee day-to-day vendor operations, enforce SLAs, lead QBRs, translate data into insights, handle escalations, and partner with Product and Engineering to implement AI-driven operational improvements.