MetTel Benefits Overview

Lead AI-driven software engineering and enterprise platform modernization. Build full-stack applications using TypeScript, Node.js, NestJS, React, and Python; integrate LLMs, generative AI, workflow automation, and intelligent decisioning; modernize legacy systems into cloud-native architectures; and establish AI-assisted development, governance, testing, security, and engineering best practices across AWS, Azure, and GCP.

Manage enterprise telecom accounts in a post-sale environment, serving as the primary customer contact. Responsibilities include resolving service issues and escalations, handling billing inquiries, coordinating repairs and account changes, documenting interactions, collaborating with internal teams, and supporting telecom implementation projects and customer experience improvements.

Analyze complex business, account growth, product usage, and market data to identify actionable insights. Build financial models, executive sales dashboards, interactive reports, and data visualizations for senior leadership. Collaborate with product management, sales, finance, customer success, and leadership teams. Support customer segmentation, product analysis, data governance, workflow improvements, and data extraction through complex queries.