Jobs at MetTel

Analyze complex business, account growth, product usage, and market data to identify actionable insights. Build financial models, executive sales dashboards, interactive reports, and data visualizations for senior leadership. Collaborate with product management, sales, finance, customer success, and leadership teams. Support customer segmentation, product analysis, data governance, workflow improvements, and data extraction through complex queries.

Join MetTel's Talent Community to explore opportunities in communications solutions and managed services, fostering professional growth and collaboration.

The Billing Analyst will analyze, investigate, and pay bills using a payment management program. Responsibilities include documenting payment processes and addressing discrepancies in invoices.

As Product Manager for the Bruin platform, you'll enhance customer experience through the portal, optimize reporting, and manage order flows, driving customer retention and platform revenue.

The Litigation Associate Attorney will support telecommunications litigation, manage cases from inception to resolution, handle court appearances, and oversee discovery processes.

Lead the strategy, administration, and compliance of employee benefits programs, ensuring competitiveness and regulatory compliance for health, retirement, and leave management.

Serve as a trusted advisor to enterprise clients, drive account growth and satisfaction, identify and design telecom and technology solutions, collaborate cross-functionally, deliver quarterly business reviews, and travel frequently to client sites.

The Talent Acquisition Partner will lead full-cycle recruitment, collaborate with managers on hiring needs, and enhance employer branding while ensuring compliance with hiring policies.

Lead modernization of MetTel's Bruin platform: design architecture, build full-stack services and customer features on a modern stack, retire legacy patterns, operate containerized services (Kubernetes), establish CI/CD/IaC practices, mentor engineers, and contribute backend depth to AI-enabled features and platform initiatives.

Responsible for implementing, maintaining, and optimizing security controls, administering security tools, and supporting security operations and compliance initiatives.

The Senior Software Engineer will lead the migration of legacy web applications, utilizing AI for code generation, focusing on full-stack development, API design, and Cloud deployment.

The Account Executive will nurture and grow client relationships, tailor solutions to customer needs, collaborate with teams, and ensure client satisfaction.

Design and implement high-performance, responsive front-end applications for the Bruin portal using React/Next.js and TypeScript. Build and maintain a cross-application design system and component library (Storybook), integrate with APIs and microservices, ensure accessibility and performance, collaborate with cross-functional teams, mentor engineers, and contribute to prototyping and MVP development with AI-augmented engineering tools.

Lead sales enablement strategy and programs—designing onboarding, product launch enablement, microlearning, certifications, coaching, and reporting. Conduct needs assessments and gap analyses, use conversation intelligence for coaching, manage LMS and content libraries, certify trainers, and partner with Sales, Product Marketing, and Operations to drive ramp time, adoption, and revenue outcomes.

The role involves outbound calling to schedule appointments, building a sales pipeline, and achieving performance targets. Training is provided to help transition to advanced sales roles.

Own design and delivery of Bruin SDKs, public APIs, developer portal, and an integration marketplace. Lead connector framework, authentication, observability, and developer experience. Collaborate with customers, ensure code quality, mentor engineers, and apply enterprise and AI-native integration patterns.