Jobs at Miter

Own a portfolio of large enterprise construction customers ($2–3M ARR), drive retention, adoption, expansion, and C-suite relationships. Build account plans, manage escalations, coordinate cross-functional teams, and scale CS playbooks to deliver measurable outcomes.

Lead design strategy and execution across the Miter platform. Collaborate with product and engineering, conduct customer research, prototype and deliver incremental UX, shape AI-powered features, and maintain design systems and componentry.

Outbound Sales Development Representative responsible for high-volume prospecting (80-100 dials/day) within a geographic territory, researching accounts, crafting tailored outreach, qualifying prospects, booking ~5 SALs/month, nurturing leads to discovery, handing off to AEs, and owning pipeline/activity metrics in Salesforce while iterating on messaging and cadences.

Respond quickly to inbound leads, run qualifying discovery calls, communicate Miter's value, book qualified meetings for AEs, follow up persistently across channels, partner with Marketing, and manage activity and pipeline metrics in Salesforce.

First-line customer support for Tier 1 payroll, taxes, HR, and benefits issues. Resolve tickets quickly and empathetically, follow troubleshooting frameworks, specialize over time, and escalate when needed to meet SLAs.

Lead product design and implementation, collaborate with teams, enhance code quality through feedback, and engage with customers.

As a Full Stack Software Engineer, you'll lead the development of critical features, enhance productivity systems, interface with customers, and contribute to product strategies in a rapidly growing team.

Lead full-cycle enterprise SaaS sales into large, multi-state construction and field-services firms. Own named accounts, run complex multi-stakeholder deals, build ROI cases, lead commercial negotiations, coordinate internal teams (Solutions Engineering, Launch, Customer Success), manage pipeline in Salesforce, and represent Miter at industry events.

Partner with Head of Finance to build budgets, forecasts, and operating models; manage procurement and vendor workflows; support month-end close and outsourced accounting; build dashboards, run analyses on hiring and marketing efficiency, and automate processes using AI and tooling to improve operational efficiency.

The Staff Product Manager, App Founder at Miter is responsible for launching new apps for contractors, conducting customer discovery, building prototypes, and managing the product lifecycle to grow them into significant revenue-generating businesses.