Teams at Modivcare

Leads enterprise integration strategy and delivery, managing teams, roadmaps, budgets, risks, vendors, and cross-functional stakeholders. Oversees integration tools and technologies, mentors leaders, defines performance metrics, and drives change management and continuous improvement. Requires extensive software integration experience, leadership capability, healthcare knowledge, and familiarity with APIs, ETL, messaging queues, middleware, and Agile project management.

Handles inbound and outbound customer communications to secure the return of rental equipment, resolve inquiries and complaints, update records, document interactions, and escalate unresolved issues. The role also supports client retention, converts customers to private pay when applicable, identifies root causes, recommends process improvements, and meets productivity and quality goals.

Designs, administers, governs, and improves sales compensation programs. Analyzes plan effectiveness, quotas, payouts, and compensation costs; develops financial models and recommendations; audits data and reconciles payments; and advises leaders on incentive strategies. Partners with Sales, Finance, HR, Payroll, and HRIS on plan administration, compliance, systems, and process improvements. Leads compensation documentation, governance, cross-functional projects, and executive-ready analyses.