Teams at Momentive Software

Lead and develop a Client Success team, manage a portfolio of client accounts, ensure retention and expansion through proactive relationship management, operationalize standardized CSM processes, monitor KPIs and client health, and collaborate cross-functionally to optimize service delivery and drive growth.

Lead an AI-first product area end-to-end: define roadmap, engage customers, translate needs into initiatives, measure KPIs, prototype with AI, align cross-functional teams, mentor product staff, and drive adoption, retention, and revenue in a SaaS environment.

Lead an AI-native product area end-to-end: research customers/market, define 6–12 month roadmaps, translate needs into epics, set KPIs, use AI for discovery and prototyping, align cross-functional teams, mentor product staff, and drive measurable adoption, retention, and revenue outcomes.