Jobs at Mural

Lead growth product design across discovery, activation, monetization, onboarding, pricing, upgrade, and lifecycle experiences. Use behavioral data and experimentation to improve funnels while protecting user trust and product quality. This hands-on manager role includes designing polished end-to-end experiences, partnering with product, engineering, research, and data science, establishing reusable growth patterns, leading workshops, and managing or mentoring one to three designers.

Leads revenue strategy, operations, GTM systems, and sales enablement for a global SaaS revenue organization. Partners with the CRO and cross-functional GTM leaders to develop growth strategies, optimize processes, implement systems, improve forecasting and performance analysis, deliver executive reporting, and build seller productivity programs. Manages and coaches Revenue Operations, GTM Systems, and enablement teams while driving alignment, operational excellence, and continuous improvement.

Lead foundational and strategic mixed-methods UX research to shape product vision, strategy, and innovation. Conduct qualitative and quantitative studies, including interviews, ethnography, surveys, log analysis, segmentation, and concept testing. Translate ambiguous questions into actionable frameworks, present insights to executives, mentor designers and product partners, and establish scalable research practices across the organization.

Design and build core backend systems for an agent platform: orchestration, durable execution, memory, tool integration, observability, and evaluation. Create scalable services/APIs, develop retrieval and long-term memory solutions, monitor and improve agent behavior, and help drive technical direction and team growth for AI-driven collaboration features.

Design and scale customer education programs and outcome-based learning journeys, create reusable learning content, partner cross-functionally, enable CS teams globally, and measure learning engagement and adoption to improve programs.