Teams at Natera

Design, build, and productionize agentic LLM workflows to improve clinical data extraction quality and reliability. Integrate AI capabilities into production pipelines, ensure scalability and cost-effectiveness, develop evaluation/monitoring for safe deployment in regulated environments, and lead technical design and delivery with cross-team collaboration.

Lead and own training and development for Patient Coordinators, Billing Call Center, Patient Experience, and Document Control. Build strategy, integrate AI, design and deliver onboarding and continuous learning, manage training team, and use data analytics and KPIs to measure ROI and improve performance while ensuring healthcare compliance.

Lead technical pre-sales for EHR-integrated digital engagement solutions: support sales in discovery, RFPs, security assessments, pilots, and implementation. Liaise with product, engineering, EHR teams, contribute market-driven product strategy, and ensure successful customer onboarding and expansion.