Teams at Nationwide

Investigates, evaluates, negotiates, and resolves complex management liability and specialty insurance claims, including EPL, E&O, and D&O matters. Establishes claim strategies, reserves, and settlements; analyzes coverage, liability, damages, litigation, regulations, and policy language. Provides customer service, advises business partners and underwriters, manages attorneys, identifies claim trends, and mentors team members while serving as a subject matter authority.

Investigates, evaluates, and resolves low- to moderate-complexity management liability and specialty insurance claims. Analyzes coverage, liability, damages, reserves, policy wording, and settlement strategies; negotiates with insureds, agents, counsel, and business partners. Provides claims trend feedback to underwriters, maintains knowledge of insurance regulations and court decisions, manages defense counsel, and delivers customer service while operating within approved claims authority.

Handles primary and excess cyber, technology errors and omissions, and miscellaneous E&O claims from inception through resolution. Investigates coverage, liability, and damages; develops claim strategies; evaluates reserves; negotiates settlements; and manages litigated and non-litigated matters. Collaborates with insureds, agents, legal counsel, underwriters, and business partners, while providing claims guidance, monitoring regulatory and policy developments, and potentially mentoring team members.