Jobs at Navan

Lead and scale an enterprise customer success team responsible for customer launches, adoption, revenue growth, retention, and satisfaction. Analyze customer health, improve engagement programs, coach account managers, and partner cross-functionally with Sales, Product, Finance, Support, Operations, and executives. Maintain customer relationships, communicate product value, track requirements, and reduce churn. The role requires travel for implementation, training, and annual reviews.

Own full-cycle recruiting for 8–12 concurrent North America sales searches, focusing on SDR and Associate Account Executive hiring. Partner with senior sales leaders to develop hiring strategies, build talent pipelines, manage recruiting-funnel data, improve process conversion, lead interviews and debriefs, and deliver a high-touch candidate experience. The role requires consultative stakeholder partnership, creative sourcing, strong organization, and judgment in evaluating sales and AI talent.

Lead marketing analytics: build and maintain dashboards, develop attribution and predictive models, ensure data quality and governance, run deep-dive analyses on campaigns and funnel performance, partner with marketing and finance to drive strategic recommendations and enable self-service analytics for stakeholders.

Own the strategy, roadmap, and lifecycle for Navan’s ERP integration products, connecting with NetSuite, Oracle, and SAP. Partner with Engineering, Design, FinOps, and Go-to-Market teams to scale data integrations, record mappings, and automated reconciliation workflows. Manage ERP provider relationships, educate stakeholders, document technical solutions, and use metrics and market insights to prioritize dependencies and deliver user-centric finance workflows.

Qualify inbound marketing leads, collaborate with Account Executives and Marketing, develop prospecting strategies, manage a sales pipeline using CRM and outreach tools, track performance metrics, test content, and meet or exceed activity and revenue goals in a high-volume environment.

Build and deploy production-grade AI agents, automations, and workflows for sales, marketing, and revenue operations. Own the full lifecycle from design and prototyping through testing, release, monitoring, and iteration. Integrate Salesforce and other GTM systems using APIs, webhooks, and middleware while implementing observability, permissions, safeguards, error handling, and rollback controls. Partner with Engineering, Data, IT, and Security to deliver maintainable solutions and measure reliability, adoption, data quality, pipeline, and revenue outcomes.

Leads complex, cross-functional corporate programs from strategy through execution, coordinating Product, GTM, Engineering, Operations, Finance, and Customer Success. Builds program plans, KPIs, operating cadences, and scalable processes; identifies risks and bottlenecks; communicates actionable insights to executives; and drives change adoption. The role requires strong analytical, stakeholder management, communication, and execution skills in a fast-paced technology environment.

Owns the operating cadence and internal strategy for Navan’s global real estate and workplace portfolio. Responsibilities include managing lease obligations, portfolio calendars, broker relationships, transaction workstreams, business cases, occupancy and capacity planning, financial assumptions, stakeholder alignment, project tracking, and executive decision materials. The role also establishes repeatable standards and applies AI-enabled workflows to improve portfolio visibility, reporting, documentation, and operational efficiency across international locations.

Supports Account Management leadership through revenue operations strategy, planning, analytics, reporting, process improvement, incentive tracking, and systems administration. Builds analytical models, maintains performance reporting, identifies trends and optimization opportunities, and delivers data-informed recommendations. Partners cross-functionally with Analytics, Marketing, Finance, and other GTM teams while using Salesforce and Gong to improve productivity, data quality, and reporting accuracy.

Own the vision, strategy, roadmap, and execution of Navan’s payments platform, including expense payments, payouts, routing, settlement, reconciliation, and global expansion. Build partnerships with banks and payment providers, navigate regulatory requirements, collaborate cross-functionally, and use analytics to optimize payment performance. The role requires strong product judgment, systems thinking, AI fluency, and at least five years of product management or equivalent experience, with fintech or international payments experience preferred.

Leads a team of 5–8 enterprise Account Executives, drives net-new revenue, establishes pipeline generation practices, forecasts sales performance, manages daily activity, and coaches team members through the full sales cycle. The role is responsible for hiring, training, performance management, customer relationships, sales methodology execution, and achieving revenue targets in a player-coach capacity.

Lead and scale a team of 5–7 Mid-Market Account Executives, driving pipeline generation, new business, revenue forecasting, customer relationships, performance management, coaching, hiring, and sales execution. The role requires building repeatable prospecting practices, managing the full sales cycle, delivering revenue targets, and operating as a player-coach in a hyper-growth technology environment.

Manage the full sales cycle for small and mid-market customers, from outbound prospecting and product demonstrations through closing. Generate pipeline, meet revenue targets, forecast activity in Salesforce, build executive relationships, and develop value-based business cases. Partner with Account Management, Marketing, Sales Development, and Growth teams to support customer launches, adoption, and additional revenue. The role requires strong outbound sales skills, collaboration, coachability, and a proven record of achieving targets.

Manage the full sales cycle from prospecting through close for Navan’s travel, corporate card, and expense platform. Build pipeline through outbound prospecting, conduct value-based product demonstrations, close 2–4 deals quarterly, maintain accurate Salesforce forecasts, meet revenue targets, and collaborate with Marketing, Sales Development, Growth, and Account Management on customer launches and ongoing adoption.

Supports commercial SaaS customers throughout the account lifecycle by resolving issues, communicating product solutions, driving adoption and retention, managing account priorities, executing customer playbooks, tracking KPIs, refining segmentation, and processing or negotiating renewals. The role serves as the customer voice while collaborating with account managers and internal product, design, and engineering teams.

Design and scale highly available backend microservices processing global travel and expense transactions. Lead cross-functional technical initiatives, establish architecture and engineering standards, optimize APIs and event-driven systems, and ensure reliability through observability and production debugging. Mentor engineers, lead architecture reviews, and balance product delivery with long-term scalability and technical health.

Build and operate customer-facing AI agent experiences for loyalty programs, including LLM workflows, tool calling, guardrails, evaluations, monitoring, personalization, and streaming chat. Integrate frontend, backend, APIs, data services, and AI orchestration layers. Partner cross-functionally to ship measurable products, maintain quality, protect sensitive data, and support features in production.

Sell Navan’s SaaS solution to large enterprise organizations, focusing on net-new logos and strategic sales cycles. Responsibilities include sourcing and closing pipeline, developing account plans using MEDDPICC, engaging CFOs and other executives, communicating ROI-based value propositions, conducting product demonstrations, forecasting revenue in Salesforce, and using outbound prospecting tools. The role requires sustained SaaS sales performance, enterprise selling experience, and success in fast-paced environments.

The Manager of Sales Development will hire and train a team of sales representatives, optimize processes, and collaborate with other departments to drive sales success.

The role involves supporting the sales process by conducting research, outreach, and facilitating communication between Account Executives and clients across various deal stages.