Teams at NAVEX

Handle confidential workplace and ethics hotline calls in a bilingual contact-center role. Guide reporters through structured interviews, accurately document sensitive information, maintain strict confidentiality, provide empathetic customer service, and adapt to changing schedules in a 24/7 remote operation. The role requires emotional resilience, multitasking, accurate typing, familiarity with Microsoft Office and proprietary software, and a secure home workspace.

Handle confidential workplace concern reports through inbound calls, guiding reporters through structured interviews and accurately documenting details. Provide empathetic, high-quality customer service while maintaining strict confidentiality and exercising sound judgment. The role requires emotional resilience, schedule flexibility for 24/7 operations, accurate typing and multitasking, software proficiency, and adaptability in a remote contact center environment.

Leads enterprise strategy, growth, value-creation, and corporate development initiatives in partnership with the Chief Strategy Officer and senior leaders. Owns complex cross-functional programs, synthesizes market, customer, financial, and operational insights, prepares executive and board materials, evaluates investments and partnerships, and drives strategic recommendations through execution. The role requires strong judgment, communication, stakeholder influence, and comfort operating independently in ambiguous, fast-paced environments.