Teams at Nelnet

Leads integrated go-to-market strategies and product launches from pre-launch through market entry. Develops positioning, messaging, demand generation, sales enablement, customer advocacy, partnerships, and market-facing resources. Coordinates internal teams, agencies, contractors, and stakeholders; evaluates market feedback and performance metrics to refine launch priorities, investments, and execution. Builds repeatable, scalable growth processes for new products and services.

Build and deploy production GenAI solutions on Google Cloud, including agentic assistants, RAG pipelines, model integrations, API tools, and multi-agent systems. Evaluate and tune models, develop LLM testing and regression harnesses, ensure solution quality, and convert client-specific implementations into reusable assets. Collaborate with data engineering, AgentOps, forward-deployed engineering, and engagement teams to deliver secure, reliable solutions for higher education and SLED clients.

Owns the technical relationship between Nelnet’s GenAI delivery team and higher education and SLED clients. Leads discovery, scopes AI solutions, translates requirements into delivery backlogs, surfaces compliance and technical risks, validates acceptance criteria, and advises clients on practical AI adoption. Collaborates with engagement managers, cloud engineers, data engineers, and AgentOps teams to ensure solutions are feasible, compliant, and aligned with institutional needs.