New Era Technology

HQ
New York
1,535 Total Employees

New Era Technology Benefits Overview

Compensation + Benefits

Offers 401(K)

Offers life insurance

Offers dental insurance

Offers health insurance

Offers Flexible Spending Account (FSA)

Offers vision insurance

Offers generous parental leave

Work-Life Balance + Wellbeing

Offers generous PTO

Provides paid sick days

Provides paid holidays

Offers an Employee Assistance Program (EAP)

Career Growth + Development

Job training & conferences

Company Culture

Offers a remote work program

Information Technology
The Senior Technical Project Manager will lead IT infrastructure projects, manage budgets, and coordinate with stakeholders while applying Agile and Waterfall methodologies.
Information Technology
Manage enterprise IT projects from intake to closure using Agile/Scrum practices. Define scope, schedules, budgets, and resources; facilitate Scrum ceremonies; track milestones, risks, and metrics; communicate status to stakeholders and executives; maintain project documentation and PMO governance; coordinate vendors and cross-functional teams to ensure timely delivery.
Information Technology
Provide Tier 2 IT support to clients including remote and occasional onsite troubleshooting of servers, desktops, VMs, backups, and SaaS. Manage and prioritize tickets, communicate updates to customers, participate in hardware/firmware upgrades and process improvements, maintain documentation, and rotate on-call duties to ensure high customer satisfaction.