Jobs at New Era Technology

Manage and coordinate IT infrastructure and communications components of construction, renovation, and capital projects. Collaborate with NYU IT, architects, engineers, vendors, and contractors throughout planning, design, procurement, installation, and operational transition. Review designs, bids, statements of work, invoices, and documentation; maintain infrastructure databases; monitor risks, schedules, and deliverables; uphold communications standards; and support project closeout and transition into operations.

Coordinate network infrastructure projects and changes from requirements through production implementation. Manage stakeholder communication, technical design reviews, approvals, circuit provisioning, firewall changes, service activation, migrations, testing, change-management submissions, risk tracking, reporting, documentation, and transition to production support. The role requires strong project governance, organizational, communication, and documentation skills, plus general knowledge of networking and network infrastructure.

Lead GTI-RES technology projects from planning through delivery, defining scope, schedules, budgets, and technical requirements. Coordinate cross-functional teams, manage vendors, mitigate risks, and ensure projects meet financial and quality objectives. Maintain PMO processes, accurate financials and billing, provide stakeholder communication, and use ServiceNow Demand Management and Agile practices to prioritize and track demand.

Lead enterprise Identity and Access Management operations including Entra ID/Azure AD administration, Azure RBAC design, privileged access (PIM/JIT), SSO/federation, service principal and managed identity governance, IAM automation and CI/CD controls, Splunk/ITDR monitoring, and support for Saviynt-to-SailPoint transition and multi-cloud identity governance in a regulated environment.

Drives recurring revenue growth for managed services by advising executive clients, leading discovery, developing ROI and TCO business cases, positioning cloud, cybersecurity, networking, infrastructure, and support services, and enabling sales teams. Partners with account executives, architects, delivery, finance, and technology partners to develop technically sound, financially viable solutions. Builds expansion strategies, customer-facing sales assets, discovery frameworks, and go-to-market motions while supporting governance, onboarding, SLAs, and continuous improvement discussions.

Drive revenue across mid-market and enterprise accounts by expanding existing relationships, prospecting new business, building partner-supported pipelines, selling technology solutions, engaging executive decision-makers, and closing complex deals. The role covers cloud, security, networking, unified communications, managed services, and related solutions, with responsibility for meeting or exceeding sales quotas.

Senior Recruiter responsible for full-cycle hiring across digital transformation disciplines (UX/CX, cloud, app modernization, data/AI, security, product). Source, vet, and build project-ready talent pipelines, evaluate technical work samples and portfolios, and advise delivery and business development leaders on staffing aligned to client programs. Partner with consulting leadership to recruit senior, niche, and technical candidates and ensure consulting competencies and domain fit.

Analyze, transform, and migrate JCL-based mainframe batch workloads to Azure or distributed platforms. Troubleshoot JCL jobs, analyze Control-M/Atomic schedules and CICS environments, convert JCL to PowerShell, automate and optimize batch jobs in Azure, document requirements, and collaborate across cross-functional teams using Agile practices.

Executes internal and external communications across newsletters, town halls, web, email, social media, PR, and thought leadership channels. Partners with leadership, marketing, sales, and subject matter experts to develop aligned messaging and brand campaigns. Owns organic social strategy, coordinates media relations, manages communication calendars and approvals, and tracks brand performance metrics including search share, web traffic, impressions, and audience growth.

Owns the enterprise IBM QRadar platform, including architecture, administration, health monitoring, log-source onboarding, performance tuning, data retention, dashboards, patching, integrations, high availability, disaster recovery, and capacity planning. Leads platform strategy and roadmap development, mentors SIEM personnel, establishes standards and procedures, provides technical escalation support, and collaborates with security, infrastructure, cloud, networking, identity, application, and compliance teams.

Leads end-to-end product design for Account Hub, a cross-brand customer-facing platform. Manages two product designers, owns design direction, partners with product, engineering, and brand teams, governs design system integration, and translates complex requirements into actionable roadmaps. The role balances enterprise-wide design standards with bespoke solutions while delivering shippable experiences and supporting team development.

Designs and implements enterprise datacenter, cloud infrastructure, networking, virtualization, storage, and business continuity solutions. Responsibilities include gathering requirements, developing architectures, preparing statements of work and bills of materials, planning Azure and AWS migrations, evaluating hypervisors and backup environments, and overseeing implementation. The role also documents designs, supports delivery teams, trains field engineers, and advises customers on scalability, optimization, ROI, and disaster recovery.

Manage and grow Microsoft partner relationships, co-sell on Microsoft-led opportunities, qualify and drive deals to close, maintain CRM records, coordinate internal delivery/staffing/SOWs, and participate in sales cadence and forecasting.

Manage execution of work orders and drive continuous improvement within an assigned vertical. Provide strategic oversight, lead and mentor service coordinators, monitor KPIs, implement risk management, align processes with PMO standards, and collaborate with cross-functional teams to optimize operations and compliance.

Partner with account executives to provide technical pre-sales support across digital transformation deals: lead technical discovery, design solution architectures, run demos and POCs, produce proposal/RFP content, document CRM notes (Dynamics/HubSpot), coordinate partner resources, and ensure smooth handoffs to delivery teams. Maintain technical expertise in cloud, AI/ML, data, application architecture, and security; present to technical and executive stakeholders.

Support development and maintenance of web applications across frontend and backend. Work with Java and Angular or React, build UI components, consume/create REST APIs, write clean code, fix bugs, participate in code reviews and Agile ceremonies while learning from senior developers.

Lead and coach three Agile teams to improve collaboration, predictability, and delivery. Facilitate outcomes-focused ceremonies, remove impediments, address team behavior, partner with stakeholders, and leverage AI and modern tools to boost coaching, decision-making, and team effectiveness.

Design and build scalable, fault-tolerant backend and API systems using AWS (S3, DynamoDB, Lambda, API Gateway), Spring Boot, and Kafka. Develop RESTful services, support asynchronous processing, CI/CD pipelines, microservices and observability. Contribute to large-scale platform and tech-enablement initiatives and collaborate across teams.