Own technical post-sale relationships for enterprise customers, driving onboarding, adoption, optimization, integrations, renewals, and expansion. Partner with sales, product, and engineering; forecast customer consumption; solve technical issues; maintain project documentation; and represent customer needs. This field-based role involves customer travel and requires strong technical, business, and customer-facing skills, plus experience with enterprise software and performance monitoring tools.

Leads a regional Solutions Consulting team supporting customer acquisition, product adoption, revenue growth, and customer value. Responsibilities include coaching consultants, supporting presales activities such as proof-of-value presentations and RFPs, developing sales and delivery strategies, resolving escalations, providing observability thought leadership, and partnering with account executives and technical customer teams. The role requires deep SaaS and technical expertise, leadership experience, and strong customer-facing communication skills.

Drive mid-enterprise software sales across the Northeast region. Build face-to-face client relationships, navigate complex enterprise deal cycles, present to C-suite stakeholders, and deliver consultative solutions to improve customer experience and time to market. The role requires frequent regional travel, autonomy, collaboration, and approximately five or more years of enterprise software sales experience, preferably involving observability, DevOps, or cloud solutions.