Teams at Nexus Cognitive

The Technical Account Manager serves as a technical advisor embedded within a flagship enterprise account, focusing on solution architecture and customer-side technical advisory, collaborating closely with customer teams to ensure seamless integration and support for NX1's platform.

Leads and develops a team of software engineers while balancing people management with technical leadership. Responsibilities include coaching, performance management, roadmap planning, architecture and code-quality guidance, hiring, staffing, risk management, incident response, stakeholder communication, and cross-team engineering initiatives. The manager partners with product and engineering leadership to deliver reliable software and foster a collaborative, accountable culture.

Lead the technical direction, architecture, and roadmap for the company’s data platform. Design reliable large-scale pipelines, establish standards for modeling, testing, observability, and orchestration, and mentor data engineers. Partner with engineering, product, analytics, and business stakeholders to align infrastructure investments. Lead incident root-cause analysis, evaluate data technologies, and support scalable analytics, machine learning, and real-time processing capabilities.