Jobs at NICE

The AI Solution Strategist will drive AI product strategy and customer success, overseeing the design and deployment of conversational AI agents, while collaborating with technical teams and stakeholders to ensure the projects meet business requirements and enhance customer experiences.

The Senior Technical Account Manager acts as the main contact for key customers, ensuring their success with NiCE products through relationship management, technical support, and proactive engagement.

The Scale Customer Success Manager drives adoption and retention for small-to-mid market customers through digital-first strategies and customer success playbooks, partnering with sales and product teams to enhance the customer experience.

Seeking an experienced Enterprise Account Executive to drive sales, close large deals, and collaborate with partners in the U.S. market.

Design and implement advanced Conversational AI solutions while managing technical projects, providing insights, and ensuring customer success.

The role involves enabling partners to build AI Agents on the Cognigy platform through hands-on technical support, workshops, and mentoring on JavaScript and integrations, while collaborating closely with internal teams.

Lead sales strategies and account management for enterprise accounts, drive revenue growth, coach sales managers, and support executive-level customer engagements.

The role leads AI adoption across business functions, prioritizing use cases, building business cases, and driving organizational change necessary for successful implementation. It requires collaboration with IT leadership and the presentation of ROI to business stakeholders.

The Partner Acceleration Executive develops and scales relationships with Global System Integrators, drives revenue growth, and ensures collaboration across partner activities to align with company strategies.

The Enterprise Account Executive is responsible for expanding market presence, generating new revenue, closing deals, and managing the full sales cycle for NIce's AI solutions while collaborating with partners and internal teams.

The Technical Customer Success Manager supports CSMs by providing technical expertise for enterprise customers in conversational AI solutions, focusing on best practices and troubleshooting.

The Senior Solutions Architect engages customers in a consultative capacity, providing expertise in WFM/IEX solutions while ensuring successful implementation and customer satisfaction. Responsibilities include technical guidance, project management, business analysis, client relationship management, and training development for internal teams.

The role involves leading customer success initiatives for enterprise clients, driving the adoption of AI solutions, and managing strategic account relationships to ensure high satisfaction and growth.

The Account Executive will drive new business in Public Safety agencies, managing the sales cycle and building strong relationships with stakeholders across a seven-state territory.

The Account Executive drives revenue by managing new client relationships and leads, achieving sales quotas through prospecting and client follow-ups, while demonstrating and communicating the company's value proposition.

The Business Consultant will advise enterprise clients on AI-driven customer experience strategies, lead business case development, and ensure ROI from contact center transformations.

The Technical Account Manager fosters customer relationships post-purchase, ensures customer success, resolves complex technical problems, and maintains high customer satisfaction and retention for major accounts.

The Senior Director of Strategic Initiatives at NiCE leads high-priority, cross-functional programs, aligning stakeholders and driving outcomes to execute strategic goals collaboratively with the CEO and COO.

The Strategic Account Executive is responsible for building customer relationships, identifying sales opportunities, achieving revenue goals, and leading sales activities in the insurance vertical.

Drive new enterprise and commercial contact-center software sales in Texas, achieve quota, negotiate agreements, build C-level relationships, and coordinate cross-functional efforts to deploy NiCE CXone Mpower solutions.