Teams at Nirvana Health

Build and operate account-based marketing for strategic prospects. Create signal-tracking, AI research, enrichment, relationship-mapping, and prospecting workflows; develop ABM strategies and multi-touch outreach; manage executive relationships, referrals, and event programs; and report on account engagement and marketing-sourced pipeline. The role combines technical GTM workflow development with high-touch prospect engagement and has a path toward owning the ABM function.

Embed with new customers to learn workflows, uncover friction, and launch high-impact solutions. Lead early adoption and onboarding, collaborate with sales/product/engineering to close deals, and create reusable playbooks and processes to scale adoption rapidly.

Own a book of approximately 70 SMB and mid-market accounts, guiding onboarding, implementation, adoption, retention, reporting, and customer support. Develop scalable CS processes, monitor engagement and usage, triage competing priorities, advocate for customer needs, and support enterprise accounts. The role requires independent customer success experience, startup adaptability, strong communication, data skills, and NYC-based hybrid availability.