Jobs at NMI

Own tactical delivery for Billing and Data platform teams by managing backlogs, writing epics and user stories, defining acceptance criteria, conducting UAT with BigQuery SQL, coordinating releases, and aligning engineering, product, finance, and stakeholder priorities. Serve as the subject matter expert for billing platforms, data pipelines, integrations, governance, and platform risks while supporting MVP definition, cross-team dependencies, training, and executive communication.

Lead go-to-market strategy, positioning, messaging, launches, sales enablement, and market adoption for NMI’s card-not-present processing and value-added payments solutions. Translate technical capabilities such as tokenization, recurring billing, fraud prevention, APIs, and PCI compliance into outcome-focused messaging for ecommerce merchants, subscription businesses, marketplaces, and software platforms. Partner with product, sales, channel, engineering, and marketing teams while supporting thought leadership, customer research, competitive analysis, evangelism, and industry events.

Own the integrated marketing strategy for NMI’s payment gateway, driving pipeline, ISO partner acquisition, gateway adoption, and cross-sell growth. Develop verticalized campaigns for markets including parking, transit, EV charging, and healthcare. Partner with product marketing, demand generation, sales, channel, and content teams to create messaging, campaigns, enablement, and customer stories. Manage programs from planning through optimization while tracking KPIs, budgets, and revenue impact.

Supports assigned payment-industry partners through merchant onboarding, underwriting approvals, account activation, pricing, equipment, commissions, and operational inquiries. Acts as a liaison across underwriting, risk, technical support, finance, operations, and sales teams to resolve issues. Maintains partner relationships, monitors engagement, identifies activation challenges, supports growth initiatives, and communicates feedback to management. The role is remote and requires strong organization, communication, problem-solving, CRM, and payment operations skills.

Acquire and close new partnerships with ISOs, agents, fintech companies, and merchant account resellers across an assigned U.S. territory. Responsibilities include outbound prospecting, pipeline management, quota attainment, partner evaluation, negotiations, objection handling, industry research, communicating product value, and maintaining accurate Salesforce sales records. The role requires building relationships with partner executives and identifying opportunities that drive profitable revenue growth.

Provide bilingual (Spanish/English) technical integration support to customer developers integrating NMI payment APIs/SDKs into POS, mPOS, or e-commerce systems. Troubleshoot issues, maintain local implementations, create/update documentation, act as an internal technical contact, and contribute to projects to ensure customers go live successfully.

Own the roadmap and execution for A2A payment capabilities, prioritize features using partner feedback and data, maintain Dwolla customer continuity during integration, write specs and acceptance criteria, run discovery and customer interviews, collaborate with Engineering/Compliance/Legal/Go-to-Market, define success metrics, and drive adoption of bank-direct payment solutions.

Build and maintain revenue and customer-lifecycle reporting, author complex BigQuery SQL, develop segmentation and clustering models in BigQuery ML, perform entity resolution and data quality reconciliation, migrate and maintain Tableau dashboards, and deliver ad-hoc and recurring analyses to support Sales, Revenue, and cross-functional teams.