Teams at Northwestern Mutual

Leads enterprise employee experience strategy and execution through human-centered design, journey mapping, stakeholder facilitation, data insights, and systems thinking. Designs scalable solutions, frameworks, and practices across People teams and business functions, guiding initiatives from problem discovery through activation, measurement, and refinement. Influences senior stakeholders, aligns cross-functional teams, and improves employee experiences, connection, and organizational performance.

Leads technical strategy and builds proofs of concept for AI systems in regulated enterprise environments. Designs architectures, integrations, authorization, evaluation, monitoring, and governance for agentic workflows and non-deterministic systems. Evaluates vendor platforms, develops working software in Python and TypeScript, aligns architecture, risk, security, legal, product, and operations stakeholders, and presents recommendations to senior leadership. Establishes reliable AI coding workflows and hands completed solutions to production-owning teams.

Owns end-to-end product design for complex digital experiences, from problem framing and exploration through validation, delivery, and iteration. Translates user, business, and technical needs into intuitive workflows and interfaces using research, prototyping, design systems, and accessibility practices. Collaborates with Product, Engineering, Research, and business partners, contributes to design critique, and advances design quality in ambiguous environments.