Teams at Novartis

Leads integrated experience planning for pharmaceutical brands, translating business objectives, brand strategy, customer insights, and behavioral goals into coordinated HCP and patient experiences. Oversees content, channel, activation, measurement, and optimization across digital and physical touchpoints. Partners with marketing, analytics, product, operations, customer engagement, and agencies; applies behavioral science, experimentation, data, and AI to improve outcomes. Manages and develops planning talent, standardizes processes, and drives strategic decisions, organizational change, and measurable commercial impact.

Leads a Northeast field team responsible for patient access and reimbursement support for Novartis therapies. The role oversees hiring, coaching, regional strategy execution, customer and patient access issue resolution, cross-functional collaboration, compliance, and operational excellence. It requires deep knowledge of reimbursement, specialty pharmacy, buy-and-bill, billing, coding, claims management, and healthcare account partnerships. The position is field-based, requires residence within the region, a valid driver’s license, and 60–80% travel.

Lead account engagement across an assigned allergy territory, building relationships with healthcare providers and key accounts. Develop territory plans, generate product demand, navigate access challenges, coordinate with field and home-office teams, and provide patient access support. Use market insights, territory data, digital tools, and omnichannel outreach to personalize customer engagement and improve patient outcomes. The role requires extensive travel, driving, and collaboration across pharmaceutical and healthcare stakeholders.