Teams at NPR

Lead a data engineering team building and operating NPR's data warehouse, pipelines, BI, and personalization systems. Responsibilities include people leadership, hiring, cross-functional collaboration, Agile delivery, technical design and code review, automation for developer experience, incident response, and vendor management.

Lead a 20-person fundraising organization accountable for ~$75M+ annually. Build pipeline systems, forecasting, moves management, stewardship, tiered donor recognition, and coach managers and fundraisers. Drive AI and automation adoption to free frontline capacity and partner cross-functionally with digital, finance, editorial, and member stations.

Act as the NPR App users' advocate by resolving technical and UX issues end-to-end, triaging and verifying bugs, analyzing trends in app performance and sentiment, maintaining help documentation and response templates, and communicating actionable insights to product, design, and engineering teams to improve retention and audience trust.