Teams at Nue.io

Own delivery relationships with a portfolio of implementation partners, monitor engagement health, surface and resolve escalations, guide partner maturity, coordinate cross-functional responses, and manage partner-facing product/defect communications. Use AI tools to streamline portfolio management and reporting while ensuring customer outcomes and partner delivery quality.

Hands-on Staff Security Engineer to build and operate DevSecOps capabilities: automate security controls, harden AWS/cloud and CI/CD, improve supply-chain security, build detection/response tooling, partner with engineering for secure design, and lead incident response and compliance automation.

Manage partner-facing support and delivery operations: proactively analyze support channels, run ticketing and scheduling systems, triage and route requests, track deployments and utilization, build self-service documentation, and work with cross-functional teams to drive issues to resolution while improving operational systems and using AI tools for queue management and reporting.