Teams at Numa

Provides technical support for dealership customers by managing HubSpot tickets, user access, permissions, account settings, caller ID and texting configurations, and automated system health alerts. The intern troubleshoots issues using HubSpot, Numa tools, Twilio, and AI assistants; documents findings, escalates issues when needed, categorizes tickets, and improves support procedures. The role offers hands-on experience with B2B SaaS support, telephony, messaging, dealership software integrations, and technical operations.

Own go-to-market strategy and launch readiness for Numa’s AI dealership product suite. Develop positioning, messaging, competitive differentiation, target segmentation, sales and customer success enablement, and repeatable launch processes. Partner closely with Product and Engineering, use the product, translate technical AI capabilities for varied audiences, track organizational readiness, and create scripts or automations to improve execution. The role requires strong technical fluency, writing, cross-functional collaboration, and comfort building structure in an evolving environment.

Serve as a strategic advisor to automotive dealership leadership, connecting Numa’s AI platform to profitability, productivity, and customer satisfaction goals. Lead executive QBRs, develop 90-day engagement plans, translate performance data into actionable insights, and drive retention and expansion. Build trusted relationships with dealership GMs, manage multiple accounts, collaborate with Product, Customer Success, and Sales, and travel onsite as needed.