Jobs at OneImaging

Build and maintain Customer Success and Implementation playbooks, SOPs, training programs, knowledge bases, presentation materials, and scalable workflows. Partner cross-functionally to communicate process and product changes, improve automation and efficiency, identify customer risks, and measure enablement effectiveness. Support implementation, launch readiness, customer health, escalations, business reviews, renewals, and expansion.

Leads OneImaging’s engagement marketing and operations to increase radiology service utilization. Builds data-driven, multichannel campaigns; manages marketing technology infrastructure, including Braze; uses eligibility, authorization, and claims data to target members; partners with Product, Engineering, Customer Success, and Member Services; and continuously optimizes creative and campaign performance. The role also contributes leadership, team building, and healthcare marketing innovation.

Provides Tier 2 IT support and serves as the escalation point for complex hardware, software, network, access, and identity issues. Administers Google Workspace or Microsoft 365, endpoint management, device deployments, patching, and security. Performs root-cause analysis, supports business applications, mentors Tier 1 staff, maintains documentation and runbooks, coordinates vendor resolutions, analyzes ticket trends, and contributes to IT projects and process improvements.

Lead go-to-market and direct/indirect sales to health plans, TPAs, and strategic partners. Own strategy, close complex reseller and embedded deals, manage cross-functional stakeholder sales cycles, inform product roadmap, and meet/exceed revenue and pipeline targets.

The Lead Architect will develop backend services, oversee integration with imaging facilities, set coding standards, mentor engineers, and ensure fault-tolerant systems while adhering to healthcare data standards.

Develop and implement full stack features for a healthcare platform, focusing on both frontend (React) and backend (Node.js) development. Responsible for performance optimization, API creation, testing, and collaboration with data engineering teams.