Teams at Onity Group Inc.

Lead development and execution of homeowner‑facing communications across email, web, letters, phone, IVR and chatbots. Ensure brand, compliance, and CX alignment; craft clear copy, manage cross‑functional stakeholders and templates, analyze engagement data, and drive personalization and self‑service improvements.

Lead vision, roadmap, and delivery for a digital product using agile methods. Translate business goals into epics, user stories, and prioritized backlogs. Partner with cross-functional teams to define opportunities, leverage data and automation, run user research, monitor product metrics, and drive iterative launches that improve customer experience and operational efficiency.

Lead product strategy and full lifecycle for originations and servicing with emphasis on non-agency lending. Identify market opportunities, build investor relationships, drive go-to-market and implementation, improve customer experience, and partner cross-functionally to deliver profitable, technology-enabled growth and retention.