Jobs at OpenAI

Own the full sales cycle and revenue target for travel-sector advertisers, including airlines, hotels, OTAs, tourism boards, and travel marketplaces. Prospect and close complex advertising deals, build executive relationships, develop data-driven account plans, negotiate commercial agreements, and demonstrate campaign ROI. Partner with Account Managers and cross-functional teams to support campaign success, renewals, expansion, forecasting, and development of future advertising solutions.

Design and ship high-quality web experiences for business audiences, from information architecture and wireframes through prototypes, high-fidelity responsive designs, implementation, and design QA. Translate complex products and use cases into clear stories, collaborate with engineering, brand, marketing, and writing teams, evolve web design systems, and improve experiences using research, analytics, feedback, and experimentation. The role emphasizes accessibility, responsive behavior, performance, visual craft, and intuitive user experiences.

Manage enterprise customer accounts throughout the sales lifecycle, from pipeline generation through deployment, expansion, and renewal. Develop account strategies, own revenue targets, forecast revenue, and analyze account metrics. Partner with engineering, solutions, research, marketing, and product teams on complex customer programs. Engage C-level executives, communicate technical AI concepts, monitor market intelligence, support recruiting, and help build scalable company processes and culture.

Own and scale OpenAI’s product lifecycle assurance program from development through continuous post-launch monitoring. Partner with Product, Security, Legal, Privacy, Safety, and Engineering to govern launch reviews, identify risks, and ensure compliance claims map to verifiable controls. Build low-friction technical controls, CI/CD checks, guardrails, monitoring, metrics, and dashboards across infrastructure and developer workflows. Guide high-stakes launch decisions, improve risk posture, and use incidents and regressions to strengthen assurance processes.

Lead partnerships connecting integrations to OpenAI's flagship products, negotiating agreements, driving partner success, and collaborating with product and engineering teams.

Own the AMER higher education territory and strategic customer relationships, driving complex AI platform sales from pipeline creation through procurement, deployment, adoption, consumption, value realization, and expansion. Engage executive, academic, technical, security, legal, and procurement stakeholders; lead cross-functional pursuit teams; translate AI capabilities, governance, privacy, and security requirements into transformation roadmaps; forecast revenue and usage; and inform product and go-to-market strategy.

Leads and scales OpenAI’s Applied AI Engineering team supporting startup customers. Defines the operating model, develops technical customer-facing engineers, advises startups on architecture and production deployment, partners with Sales and cross-functional teams, and turns recurring customer needs into repeatable playbooks, tooling, reference architectures, and deployment mechanisms. Serves as a senior escalation point while balancing customer impact, product priorities, platform strategy, safety, and team growth.

Lead and grow a team of AI Deployment Engineers to design, deploy, and scale secure, production-grade AI systems for enterprise customers. Own technical success across architecture, reliability, security, adoption, and expansion; act as senior technical escalation; partner cross-functionally to create reusable patterns, operating models, measurement, and product feedback loops while hiring and developing talent.

Own OpenAI’s global PwC alliance, developing strategy, executive relationships, joint business plans, pipeline growth, co-selling motions, solution delivery, governance, and partner enablement. Lead cross-functional teams without direct authority to drive enterprise AI adoption, secure production deployments, customer outcomes, repeatable industry solutions, and sustained commercial growth. Allocate resources, monitor KPIs, manage escalations, and build the operating model needed to scale the partnership.

Coordinate high-volume global recruiting logistics, including interview scheduling, candidate communication, travel arrangements, and ATS management. Serve as a point of contact for candidates and stakeholders, support multiple recruiting functions, maintain strong relationships, and help ensure interviews run smoothly and on time. The role requires organization, multitasking, urgency, professionalism, independent problem-solving, and a strong focus on candidate experience.

Develop and apply rigorous advertising measurement methods, including attribution, incrementality testing, experimentation, and marketing mix modeling. Partner with sales, advertisers, agencies, product, engineering, and data science teams to interpret results, improve media performance, onboard measurement partners, and build scalable privacy-forward reporting programs and tools. Conduct auction optimization analyses and communicate complex statistical insights to technical and executive audiences.

Own SMB commercial sales from discovery through close, onboarding, and expansion. Build pipeline, lead consultative discovery, connect customer priorities to ChatGPT and the OpenAI API, and manage business, technical, and executive stakeholders. Maintain forecasts, achieve revenue and adoption targets, identify expansion opportunities, and collaborate with internal teams on complex commercial processes. Provide market insights and help develop scalable sales systems, processes, and playbooks.

Build and deploy AI systems for legal customers, from workflow discovery and proof of concept through production adoption. Embed with law firms, develop full-stack solutions, guide customer adoption, contribute production code, and create reusable tools and deployment patterns. Translate customer needs into product feedback and collaborate with Research, Product, GTM, risk, compliance, and executive stakeholders. Deploy reliable LLM-powered systems with appropriate evaluation, guardrails, and operating standards.

Leads and develops a team of Applied AI Engineers driving Codex adoption for strategic customers. Oversees technical engagement strategy, AI-enabled development workflows, agentic systems, evaluations, architectures, and implementation challenges. Partners with Sales, Product, Research, and Engineering to translate customer needs into product insights and reusable technical patterns. Serves as a senior technical advisor, coaches engineers, establishes operating models and best practices, and champions safe, reliable AI adoption.

Build scalable data models, pipelines, metrics, dashboards, analytical tools, and self-service data products for Go-to-Market teams. Partner with stakeholders to solve ambiguous business problems, establish data strategies, operationalize trusted metrics, and communicate insights through persuasive narratives. Own data products from exploration through production and maintenance, balancing immediate needs with long-term scalability while applying strong analytics engineering practices and AI-assisted development tools.

Leads global mobility and immigration strategic initiatives, including U.S. permanent residence, PERM, M&A, organizational change, global expansion, and compliance. Builds governance, playbooks, controls, dashboards, and scalable operating models; manages external counsel and vendors; and partners cross-functionally with Legal, Corporate Development, Recruiting, People, Finance, and business leaders. Uses data, systems, automation, and AI-enabled tools to improve compliance, efficiency, service quality, and employee experience.

Build and deploy AI systems for legal customers, embedding with law firms to identify high-value use cases, prototype solutions, and drive production adoption. Own technical delivery from discovery through deployment, build full-stack systems, guide customer adoption, codify repeatable tools and patterns, and provide feedback to Product and Research. The role requires customer-facing engineering ownership in regulated environments, production-grade coding, LLM deployment, evaluation, guardrails, and cross-functional communication.

Manage global Business Marketing budget operations, including allocations, forecasts, commitments, purchase orders, contracts, invoices, accruals, actuals, and reconciliations. Partner with marketing, finance, procurement, legal, agencies, vendors, and data science teams to track spending, identify risks, evaluate ROI, and surface investment tradeoffs. Build models, dashboards, analyses, and AI-enabled workflows that improve budget management and connect marketing investments to business outcomes.

Own and grow strategic platform and monetization partnerships from evaluation through integration, launch, expansion, and renewal. Drive joint roadmaps, commercial opportunities, cross-functional execution, operating cadences, executive relationships, success metrics, and reusable partnership playbooks. Translate technical, customer, and market inputs into product, ecosystem, and go-to-market recommendations while resolving blockers and managing complex negotiations.

Own and scale OpenAI’s global mobility tax program across international and domestic travel, assignments, and cross-border moves. Develop policies, governance, controls, operating models, reporting, and employee guidance while partnering with Tax, Payroll, Finance, Legal, People, and business teams. Manage vendors and advisors, monitor regulatory changes, improve workflows through automation and AI-enabled tools, and drive compliance, risk management, and service quality.