User Experience Researcher
1 week ago
Go on fact-finding missions within our existing organization and customers to come up with a map of all the knowns and unknowns that our team faces.
Develop a deep understanding of the people that use our product, the problems they face with the current state of the world.
Identify the right questions and develop a research process and roadmap.
Build and develop a user research infrastructure that produces reusable artifacts like interview guides, screeners, field guides, standardized data capture, and frequent analysis feedback loops.
Evangelize the importance of user experience research at OpenFin and help others see the secrets between the lines that your superpowers enable you to see.
Be collaborative and fun, and be comfortable with regular crits that support constructive feedback in a safe environment.