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Supervise contact center sales tools and processes as the SME for Cresta, Salesforce, IDA, and Tableau. Provide coaching, troubleshooting, training, performance monitoring, escalation handling, and partner with Technology and Operations to improve adoption and efficiency.
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Lead Program Manager directs GTM strategy and execution for Edge-Out, Upgrade, and New Build programs. Owns playbook governance, leads cross-functional launch readiness, drives operational planning and forecasts, partners on market expansion and marketing initiatives, and delivers KPI reporting and data-driven recommendations to optimize scalable program performance and customer outcomes.
AdTech • Digital Media • Internet of Things • Marketing Tech • Mobile • Retail • Software
Lead HR process integration and operations reporting to the CHRO. Drive HR program delivery, align HRBPs and COEs, manage HR technology roadmap and analytics, own HR engagement calendar, and support enterprise workforce planning and executive-level reporting.
