This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.

The Founding Software Engineer will architect and own core systems, build microservices, enhance customer profiles with RAG pipelines, and collaborate directly with the founding team.

Manage the full sales cycle for SMB accounts, conducting product demos, building relationships, and meeting revenue quotas in a fast-paced eCommerce environment.

The Sales Development Representative qualifies inbound leads, runs outbound prospecting campaigns, books meetings, and manages pre-demo experiences while maintaining CRM discipline and developing product fluency.

The Customer Success Associate will onboard new brands, develop playbooks, provide training, monitor account health, handle support inquiries, and document product feedback.