Teams at OuterSignal

Provide high-trust support to the CEO and executive team by managing calendar, travel, communications, vendor and expense workflows; plan company events and off-sites; prepare meeting materials and follow-ups; serve as a point of contact; and build processes to improve executive operations.

Lead OuterSignal's customer experience function: own strategic enterprise accounts, build and coach the CX team, create playbooks and onboarding, prevent churn, run QBRs, partner with sales and product, and recruit CX talent to scale the organization.

The Founding Software Engineer will architect and own core systems, build microservices, enhance customer profiles with RAG pipelines, and collaborate directly with the founding team.