Jobs at Outset AI

Own strategic enterprise and mid-market customer relationships, serving as a trusted advisor through adoption, renewals, expansion, and long-term success. Develop account plans, drive commercial health, identify growth opportunities, and partner with Sales on expansion. Translate customer feedback for Product and Engineering, forecast retention and growth, and manage executive stakeholder relationships across a portfolio of high-value SaaS accounts.

Own customer relationships and independently design and conduct qualitative and quantitative research using Outset’s AI platform. Translate research data into actionable insights, lead customer meetings, onboardings, and training, and create research content and enablement materials. Collaborate with Sales, Customer Success, Product, and Engineering to convert customer feedback into business and product impact.

Own and scale Outset’s participant recruitment system across partners, internal processes, and product experiences. Manage vendor performance, negotiations, feasibility, quality, fraud prevention, and recruitment workflows. Build benchmarks, playbooks, training, customer-facing content, and internal tooling while partnering with Product and Engineering to improve recruitment capabilities. The role requires independent program leadership, cross-functional coordination, and deep expertise in digital qualitative research recruitment.

Prospect and engage enterprise customers via high-volume outbound outreach, conferences, and marketing lists. Qualify leads, collaborate with Account Executives for handoffs, track activity in CRM, meet pipeline targets, and share market feedback with cross-functional teams.

As an Enterprise Account Executive, you will manage the entire sales cycle, build relationships with enterprise stakeholders, and exceed revenue goals by closing deals on a complex AI-powered research platform.

The Sales Director will drive growth at Outset by selling AI-powered research solutions to enterprise Market Research and Insights teams, managing the full sales cycle from prospecting to closing deals.