Sales Development Representative - NYC

Outset invented a better way to do research: AI-powered user interviews.

Global brands like Hubspot, Microsoft, Uber and Nestle use Outset to achieve deeper, qualitative insights about their users at unprecedented speed and scale.

The research industry is massive (>$140B and growing) and ripe for disruption. Incumbents are outdated, slow, and burdened by high-cost services. That's our opportunity.

Outset is backed by top Silicon Valley investors and raised a $30M Series B in December 2025—less than six months after our Series A—led by Radical Ventures with participation from M12 (Microsoft’s venture arm), 8VC, Y Combinator, and Adverb Ventures.

The raise follows a breakout year, with our business growing 8x as enterprise customers across industries adopt our category, AI‑moderated research, as the new standard for understanding people.

We’re a tight-knit team serving some of the world’s largest enterprises

As an SDR at Outset, you will be on the front lines of prospecting and driving new business opportunities. You’ll prospect, research, and engage with potential enterprise customers.

Responsibilities

• Conduct high-volume outbound prospecting (calls, emails, social channels) to source leads.

• Source qualified leads from industry conference lead lists, webinars, and other marketing activations.

• Attend industry conferences to network and generate new business along with the rest of the GTM team.

• Strategically identify and engage with decision-makers, tailoring outreach to address key business needs and pain points.

• Collaborate closely with Enterprise Account Executives, ensuring seamless handoff of qualified leads.

• Consistently meet or exceed monthly and quarterly pipeline generation targets.

• Leverage CRM tools to track outreach activity, measure success, and identify areas for improvement.

• Work cross-functionally with marketing, GTM, and product teams to refine messaging and share market feedback.

Qualifications

• Excellent verbal and written communication skills; ability to engage and influence senior-level executives.

• High degree of organization, accountability, and a results-oriented mindset.

• Familiarity with CRM platforms and sales engagement tools (e.g., Salesforce, Sales Navigator, Outreach, or Apollo).

• Self-starter approach and comfort operating in a dynamic startup environment.

• Resourceful and persistent in every task they take on

• Bonus: 1-2 years of experience as an SDR at a SaaS or AI company.

NOTE: This role may involve travel up to 20% of the time.

Benefits

• Daily collaboration with founders, shaping the core product vision.

• Exposure to and collaboration with design and research leaders at top global brands.

• Competitive cash and equity compensation. Actual compensation packages are based on various factors unique to each candidate, including skill set, depth of experience, and certifications.

Outset is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, free from discrimination based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.