Pager Careers in NYC
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Machine Learning Engineer

Pager
Greater NYC Area
1 week ago
+13
Pager is looking to hire a Machine Learning Engineer to build and deploy Machine Learning models into the company's core services. You’ll be working in a fast-paced collaborative environment and contribute to our team's mission: Turn the complex world of healthcare into a simple and beautiful experience using Machine Learning.

Care Coordinator

Pager
Greater NYC Area
1 week ago
+13
Pager is hiring a Care Coordinator to help navigate patients through the complex healthcare ecosystem in a professional and warm manner. Care Coordinators are key players in daily operations at Pager. The ideal candidate for this role enjoys partnering with nurses and providers to offer creative solutions to health care needs in an always moving and fast-paced virtual patient setting. A key aspect of this role will be written communication through live chat with an empathetic human touch, so we are looking for an experienced service-minded professional. 

Product Manager

Pager
Greater NYC Area
1 week ago
+13
Work directly with the Director of Product to ensure the product ecosystem is being designed to scale. Help establish, design, and develop processes for the entire organization to get behind. Play a pivotal role in shaping the overall design to improve processes.  Drive innovation and inspire your colleagues to think outside of the box, while supporting product launch activities.  Leverage data to make product decisions and quantify performance improvements. Managing interactions with remote employees to maintain cross collaboration within departments.  Track and communicate progress along the way to various stakeholders. Coordinate directly with clients on a variety of projects.

RVP of Sales

Pager
Greater NYC Area
2 weeks ago
+13
Pager is hiring a National Sales Executive to fuel the growth of our business.The Business Development team drives Pager’s expansion by building new partnerships with healthcare companies, and grows existing relationships by attacking untapped verticals. This role will support sales by prospecting and driving these new partnerships in the industry.

Customer Support Supervisor

Pager
Greater NYC Area
2 weeks ago
+13
Manage the overall success of the Care Coordinator team who are providing 24/7 support to patients and clients domestically and abroad. Drive patient and employee satisfaction. Ensure service excellent over variety of service mediums: chat, phone, and email. Ensure excellent client experience via both care and help desk support. Identify areas for improvement for the team and individuals. Cultivate a productive team experience. Align direct reports on team goals (daily, weekly, monthly) and provide them with regular visibility into the progress toward those goals; ensure they have the performance feedback/data they need to optimally perform. Provide daily coaching and supervision through: side-by-sides, retroactive ticket review and team huddles. Ensure adherence to Pager quality standards and security regulations. Work with account managers to handle client escalations and vendor issues--providing actionable feedback to drive process and product improvements.

Senior Platform Engineer

Pager
Greater NYC Area
2 weeks ago
+13
Pager is hiring a Senior Platform Engineer to develop tools for infrastructure management, automation, monitoring, and operations for our engineering team. The ideal candidate’s prior work experience reflects high standards for engineering with proven capabilities. The candidate possesses the ability to take on important business challenges and execute them with precision and quality.

Senior Software Engineer, Backend (NYC)

Pager
Greater NYC Area
3 weeks ago
+13
Pager is hiring a Senior Software Engineer, Backend to develop backend solutions for our suite of mobile and web-based products. The ideal candidate's prior work experience reflects high standards for engineering with proven capabilities. The candidate possesses the ability to take on important business challenges and execute them with precision and quality.