Jobs at PagerDuty

The Account Executive will manage and grow a portfolio of enterprise accounts, driving upselling and strategic account planning. The role involves engaging with C-level executives and collaborating with multiple internal teams to ensure customer satisfaction and retention.

Manage a portfolio of existing SaaS customers to drive adoption, retention, and expansion. Develop account plans, negotiate renewals, monitor customer health using analytics, and collaborate with cross-functional teams to deliver value and grow revenue.

Lead design strategy for AI and Automation at PagerDuty, ensuring intuitive experiences for AI capabilities while collaborating across teams and mentoring designers.

As an Account Manager, you'll manage customer relationships, ensure product adoption, drive renewals, and identify expansion opportunities within a portfolio of SaaS customers.

Support global sales teams by triaging deal requests in Salesforce, preparing manual order forms, resolving deal blockers, improving sales processes, training Deal Desk colleagues, tracking system issues, and driving data quality and enablement projects to streamline lead-to-cash.

The salesperson will expand existing accounts, acquire new business, and establish strong relationships with clients, focusing on value selling and strategic growth.

Manage and expand a defined portfolio of enterprise accounts through upsell, cross-sell, and multi-product sales. Build executive relationships, develop strategic account plans, drive Operations Cloud adoption, execute complex sales cycles with technical validation, and maintain disciplined forecasting in Salesforce.

As an Account Executive, grow existing accounts and acquire new business. Focus on value selling, strategic account development, and customer relationships to ensure sales effectiveness and execution of plans.

Partner with commercial leadership to drive sales operations across NA and EMEA: manage territory and account assignments, optimize rep coverage, support forecasting, build scalable processes, maintain Salesforce dashboards, ensure data integrity across sales tools, run account and churn analyses, and document standard operating procedures to enable revenue growth and operational efficiency.

The Sales Strategy and Operations Manager designs and executes sales compensation plans, manages sales forecasting processes, and builds performance analytics to support sales teams and organizational goals.

The Director of Pricing & Monetization will strategize and execute packaging, pricing, and monetization of PagerDuty’s Operations Cloud, ensuring alignment across Product, Sales, and Finance with a focus on enhancing the monetization infrastructure and market execution.

As Senior Product Manager for AI and Automation at PagerDuty, you will strategize and execute product development across automation and cloud services, focusing on autonomous SRE agents' functionalities and integration with AI/ML.

The Account Manager will manage existing SaaS customer relationships, drive product adoption, renewals, and identify expansion opportunities, ensuring customer satisfaction and revenue growth.

As an Account Manager, you'll oversee a portfolio of SaaS customers, focusing on relationship management, renewals, and driving product adoption for business value.

The Customer Success Manager will manage customer relationships, drive retention, enhance engagement, and ensure effective onboarding of PagerDuty solutions post-sale.