Teams at PagerDuty

The Account Executive will manage and grow a portfolio of enterprise accounts, driving upselling and strategic account planning. The role involves engaging with C-level executives and collaborating with multiple internal teams to ensure customer satisfaction and retention.

Leads strategic technical engagements with enterprise CTOs, CIOs, and engineering executives. Provides architectural oversight for complex opportunities, supports sales cycles, evangelizes PagerDuty’s Operations Cloud, mentors technical sales teams, influences product roadmaps, and builds DevOps/SRE communities. Advises customers on digital transformation, cloud migration, AIOps, incident response, operational excellence, and ethical AI adoption. Represents PagerDuty at industry events and monitors competitive and technical trends.

As an Account Executive, grow existing accounts and acquire new business. Focus on value selling, strategic account development, and customer relationships to ensure sales effectiveness and execution of plans.