Teams at Palco, Inc.

The Quality Assurance Tester II designs and executes test plans, leads regression testing, manages defects, and maintains automated UI and API test suites. The role collaborates with development and product teams in Agile ceremonies, analyzes test results, improves QA processes, and mentors junior testers. Responsibilities include front-end, back-end, database, load, and mobile application testing.

Owns product vision, strategy, roadmap, requirements, prioritization, and lifecycle execution. Partners with directors, product owners, IT, implementation, and development teams to deliver solutions aligned with corporate goals. Conducts market and customer research, manages initiatives and release plans, influences stakeholders, and communicates product direction and user feedback within an Agile environment.

Oversee payroll tax operations, supervise specialists, ensure accurate federal and state tax filings, manage reconciliations and liabilities, interpret tax regulations, support audits, and improve accounting processes. The role also manages employer registrations, workers’ compensation reconciliations, budget projections, year-end reporting, quality reviews, and staff development while maintaining compliance and confidentiality.