Teams at Pangram

Own inbound enterprise sales from qualification through close: conduct discovery and demos, manage pilots, develop proposals, negotiate and close deals, maintain pipeline and forecasts, partner with Customer Success, and provide market feedback to leadership.

Own the full sales cycle for educational institutions: qualify leads, run discovery and demos, coordinate pilots, build stakeholder relationships, negotiate contracts, maintain pipeline, and partner with Customer Success to implement solutions.

First dedicated Customer Success Manager responsible for onboarding, retention, and expansion of B2B accounts. Build and execute success playbooks, monitor customer health and KPIs, run training and business reviews, handle support and compliance requests, identify upsell opportunities, deliver reports/insights, and advocate customer needs to product and internal teams.