Jobs at Papaya Global

Lead end-to-end client implementations from discovery through go-live, including configuration, data migration, testing, compliance, documentation, and handoff. Manage multiple concurrent projects, coordinate cross-functional teams, resolve risks and technical issues, and maintain client relationships. Improve implementation scalability through AI-powered workflows, agents, and no-code automations. Gather client feedback, identify process gaps, and drive continuous improvements across onboarding and operational workflows.

Prospect and qualify new customers through outbound cold calling, lead engagement, and relationship building. Generate qualified meetings and opportunities, collaborate with account executives and marketing, present Papaya’s value proposition, achieve quarterly quotas, and maintain accurate Salesforce records. Provide market feedback to improve targeting and messaging while managing priorities independently in a fast-paced environment.

Lead Papaya's global Client Success and Account Management organization to drive retention, renewals, and expansion. Manage multi-regional teams, set KPIs, run forecasting and renewal reviews, sponsor executive escalations, and align Sales, Product, Operations, and Finance. Build growth programs, leverage AI-driven analytics for forecasting and customer health, and scale processes, coverage models, and leadership to support enterprise customers.

The Director of Sales will lead and develop the sales team, drive strategic deals, and expand the company's presence with enterprise and mid-sized international companies, while actively supporting sales efforts and collaborating with cross-functional teams.

Lead commercial and employment law matters for a global payroll tech company: draft, review, and negotiate contracts; serve as EU legal site manager; advise on cross-border employment law and litigation; coordinate with internal teams and partners; and leverage AI tools to streamline legal workflows and guidance.

Drive new business with mid-market and enterprise multinational clients for Papaya's global payroll, payments, and workforce platform. Manage full sales cycle, deliver tailored demos and proposals, use AI-enabled prospecting and account planning, engage senior HR/Payroll/Finance stakeholders, and collaborate cross-functionally to ensure smooth handovers and product-market fit.

Manage and grow strategic client accounts by building relationships, driving upsell/cross-sell revenue, resolving escalations, supporting RFPs, conducting business reviews, monitoring account health and KPIs, and using AI and playbooks to improve efficiency and outcomes.