Parabola Benefits Overview

Own post-implementation relationships for 15–30 mid-market accounts, driving adoption, expansion, ROI, renewals, and long-term customer value. Monitor usage, identify risks and opportunities, design and deploy workflows, lead QBRs and workshops, and provide technical guidance. Build executive relationships, manage renewals, create scalable playbooks, and collaborate with Sales, Product, and Engineering. The role requires customer-facing experience, strong communication, AI and data fluency, API familiarity, and the ability to work onsite in San Francisco or New York City.

Build and operate reliable, scalable infrastructure and backend systems. Define and monitor SLOs and SLAs, manage on-call operations, improve observability, performance, security, developer experience, and technical processes. Contribute to Temporal-based workflow orchestration, advise backend projects, manage AWS infrastructure, and support system scalability as the customer base grows.

Source and close enterprise business, meet sales quotas, lead discovery calls, product demos, and proofs of concept. Manage complex sales cycles from pipeline generation through commercial negotiations, develop custom pricing and expansion plans, and communicate customer insights to product, engineering, and design teams. The role helps establish Parabola’s enterprise sales playbook and requires engaging technical and non-technical stakeholders.