Jobs at PayPal

Leads end-to-end growth for PayPal’s U.S. consumer credit portfolio, including acquisition, activation, engagement, retention, and lifetime value. Develops portfolio strategy, aligns product, marketing, pricing, rewards, channels, and lifecycle initiatives, and manages partnerships with issuing banks, networks, and merchants. Owns portfolio and P&L performance levers, drives cross-functional execution, represents customer needs, negotiates major partnerships, and leads a high-performing team.

Leads product and UX designers responsible for developer experience, design systems, and AI-enabled design tooling. Establishes UX strategy, manages and develops the team, influences senior stakeholders, and maintains hands-on design expertise. Guides developer dashboards, documentation, APIs, SDKs, accessibility, design-system governance, prototypes, and internal tools. Partners across Product, Engineering, Research, Accessibility, and other functions to improve developer workflows, design quality, system adoption, and team health.

Leads PayPal’s specialized sales organization across the Americas, owning revenue growth, sales strategy, pipeline forecasting, account coverage, and adoption of branded checkout, payments, and BNPL solutions. Builds and develops a team of approximately 25 sales specialists, oversees complex sales cycles, partners cross-functionally on commercial opportunities, and represents field insights to Product, Finance, Legal, Marketing, and Sales Enablement. Requires strong sales leadership, strategic account management, forecasting, coaching, and organizational skills.

Manages operational relationships with global merchant accounts, addresses customer needs, supports strategic account initiatives, coordinates onboarding and technical integration, drives prospecting and new business, and monitors account health, adoption, satisfaction, retention, and growth. The role requires collaboration with account managers, onboarding teams, solutions architects, engineering, and support functions.

Serves as the embedded operations partner for PayPal+ and North America Consumer, aligning business priorities with Consumer Operations. Leads complex projects, improves global processes, supports financial, budget, and headcount planning, resolves operational issues, connects leadership and partners, enhances business process effectiveness, and uses internal and external data to generate actionable growth insights.

Defines country and regional portfolio strategy, aligns local priorities with global commercial goals, coordinates cross-functional initiatives, manages escalations and stakeholder relationships, researches and negotiates partnerships, and oversees product and platform infrastructure delivery. The role sets strategic roadmaps to improve product experience, operational efficiency, and business metrics while interpreting product performance and driving execution.

Provides strategic legal counsel to senior management, assesses regulatory and compliance risks, manages escalations, develops risk mitigation strategies, supports business objectives, and influences enterprise decision-making. The role also leads adoption of legal technologies, safeguards PayPal’s legal interests, and advises on evolving legal and industry standards.

Provide specialized legal advice, identify and mitigate legal risks, advise on compliance with laws and regulations, research regulatory developments, manage legal matters, and partner with business stakeholders and external counsel to support company strategy.

Leads product strategy for Braintree’s developer platform, including GraphQL, mobile, web, and server SDKs. Owns API strategy, versioning, deprecation, migration, enterprise integration improvements, monetizable value-added services, and AI-driven developer experiences. Coordinates SDK and API product roadmaps, represents the platform in executive reviews, oversees profitability and metrics, and partners with engineering, design, data science, research, and content teams.

Leads enterprise quality and process improvement initiatives, including end-to-end process mapping, business requirements, user acceptance testing, performance metrics, workflow optimization, and process standardization. Serves as a functional subject matter expert, resolves complex business-process issues, establishes best practices, and collaborates with cross-functional teams to improve global operational effectiveness.

Manages enterprise quality and incident-response processes, identifies business-process issues, analyzes incident trends, maintains documentation and training, evaluates incident-management tools, defines KPIs, and drives workflow improvements across departments. Provides guidance to junior team members and serves as a thought partner on process management, analysis, and operational best practices.

Leads enterprise-wide business process design, analysis, governance, and continuous improvement. Partners with senior leaders and cross-functional teams to improve efficiency, compliance, quality, and productivity. Oversees Lean and Six Sigma initiatives, performance metrics, user acceptance testing, change management, documentation, and process standards. Provides executive reporting, resolves complex process challenges, and mentors teams on operational excellence methodologies.

Leads accounting process workstreams through exploration, gap analysis, integration planning, execution, and problem-solving. Identifies and mitigates finance-related risks, coordinates with cross-functional teams, communicates accounting concepts, manages multiple workstreams, and resolves conflicts between Finance and non-Finance functions while influencing execution without direct authority.

Leads marketing strategy and campaign execution, identifies process best practices, analyzes business trends, coordinates cross-functional marketing programs, evaluates campaign effectiveness, and mentors junior team members.

Leads the strategy, development, launch, scaling, and profitability of PayPal’s revolving credit portfolio across the US and UK. Owns product vision, roadmap, customer experience, analytics, regulatory alignment, and operational execution. Partners with engineering, design, marketing, legal, compliance, risk, data, and external financial partners. Manages and mentors product leaders while driving enterprise strategy, cross-functional alignment, innovation, and delivery of credit products across mobile and web.

Leads complex business operations projects, resolves operational problems, and drives global process improvements. Oversees financial, budget, and headcount planning while partnering with business leaders and stakeholders. Uses internal and external data to generate actionable insights that improve business growth, process quality, efficiency, and effectiveness.

Leads PayPal’s global corporate accounting and financial reporting organization. Responsibilities include SEC filings, technical accounting policy, quarterly and annual close, external audits, SOX/ICFR controls, ESG reporting, product and credit accounting oversight, consolidations, process automation, and executive, Board, Audit Committee, and Investor Relations support. The role manages global accounting leaders and ensures accurate, timely reporting under US GAAP and applicable regulatory requirements.

Leads product marketing strategy and commercial success through go-to-market planning, product positioning, messaging, launch execution, market and competitor analysis, customer feedback, campaign prioritization, and performance optimization. Partners with Product, Marketing, Sales, and global teams to increase adoption and market share, while mentoring junior team members and ensuring marketing best practices.

Leads client strategy and high-value advertising accounts, drives revenue growth, oversees campaign performance, and advises advertisers and agencies on optimization and ROI. Partners with internal teams to align solutions with client needs, monitors market and competitor trends, and coaches junior sales team members. The role requires at least five years of relevant experience and involves a hybrid work model in New York City with no travel requirement.

Leads enterprise marketing investment strategy and measurement, translating performance evidence and business context into allocation recommendations for Marketing and Finance leadership. Owns annual planning, monthly and quarterly investment reviews, scenario planning, budget implications, executive reporting, and cross-functional coordination across PayPal, Venmo, B2B, markets, channels, Data Science, and Finance.