Permutive

New York
95 Total Employees
Year Founded: 2014

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One Month AgoSaved
In-Office
New York, NY, USA
AdTech • Big Data • Information Technology • Software
Lead and grow a global Technical Support team, maintain SLAs, triage and resolve complex technical issues, build support processes and tools, collaborate with Product/Engineering, monitor ticket metrics, handle escalations, and implement AI/automation to improve support efficiency.